FAQ

What kind of payment do you accept?
We accept cash, cheques, VISA, Mastercard, and debit cards for most purchases. We do, however, carry some items on consignment at the Museum which must be paid for either by cash or cheque.

May I bring my pet into the Museum or Art Centre?
Service animals are welcome in both facilities, however, we ask that all other pets remain outside.

Can I bring my coffee or other drink into the Museum or Art Centre?
Sorry. We’ll hold your beverages at the front reception desk until your visit is completed.

Do you have food or beverages available on site?
We do not. We are, however, in the heart of downtown Kenora and are within a short walk of excellent eating and drinking establishments. The staff would be happy to provide you with recommendations based on your food and location preferences.

Can I take photographs in either the Museum or Art Centre?
In general, you are welcome to take photographs in both facilities, however, depending on the exhibits, photographic restrictions may be placed on occasion. Photographing photographs in the Museum’s collection is also not allowed.

Do you rent either facility for receptions, meetings, etc.?
Yes, we do. We would encourage you to speak directly to a staff member at either the Museum or Art Centre to get more information. Phone (807) 467-2201. As well you can check out the information found on our website at this link: www.themusekenora.ca/plan-your-visit/facility-rental/

Do you take donations of artwork or objects at the Art Centre and the Museum?
Yes, we do. However, decisions about what is accepted is based on our Collection Policies. If you are interested in seeing the policies, please contact The Muse or speak to a staff member.

Can I have reproductions made of photographs in the Museum’s collection?
We are able to reproduce most of the photographs in the Museum’s collection. There is a fee for this service and images are available digitally or in hard copy format. A staff member at the Museum can provide you with details.